Privacy Policy – Roadaway

Effective Date: 1st September 2025

At Roadaway, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, book tours, or receive communications from us.

1. Information We Collect

We may collect the following types of personal data:

  • Contact information: Name, email address, phone number, postal address

  • Booking information: Tour dates, preferences, dietary requirements, and payment details

  • Website data: IP address, cookies, browsing behaviour, and analytics

  • Marketing preferences: Newsletter subscriptions or promotional communications

2. How We Use Your Data

Your personal information may be used for purposes including:

  • Processing and managing bookings and payments

  • Communicating with you about your tour, updates, or special offers

  • Improving our website, services, and user experience through analytics

  • Complying with legal obligations

We do not sell your personal data to third parties.

3. Sharing Your Data

We may share your personal information with trusted third parties when necessary to provide our services, including:

  • Payment processors and banks

  • Tour partners and service providers

  • IT and analytics service providers

All third parties are required to keep your data secure and use it only for the purposes specified by us.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyse visitor behaviour

  • Provide relevant marketing

You can manage or disable cookies through your browser settings. Some features of the site may not function correctly if cookies are disabled.

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Access and obtain a copy of your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at roadawaycycling@gmail.com

6. Data Retention

We will retain your personal data only as long as necessary to provide our services and comply with legal obligations.

7. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the effective date updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: roadawaycycling@gmail.com
Address: 16 Brunswick Street, Cardiff CF5 1LH